F.A.Q.

Find A Treat lets users discover nearby ice cream vans in real time. The app is free, allowing users to browse treats, view vendor menus, and receive alerts when a van is nearby. Vendors gain greater visibility and enhanced customer engagement.

Yes! If you’re an ice cream van owner, you can register as a vendor on the app. You’ll be able to add your business information, upload photos, and verify your food rating through ratings.food.gov.uk. You can also share your location for free, and even purchase pings to attract more customers.

Pings are notifications that are sent to nearby customers within a 3-mile radius to alert them when your ice cream van is open and serving. You can buy a ping for just £1.99, or purchase unlimited pings for £14.99 per month. Pings help attract more business and increase visibility for your ice cream van.

To register as a customer, simply download the app and sign up. Once you’re registered, you can start searching for nearby ice cream vans, check ratings, and explore the best places for a cold treat.

 To register as a vendor, download the app, sign up, and provide your business details, including photos and your food hygiene rating. Once verified, your ice cream van will be listed on the app, and you can start sharing your location and using pings to attract more customers.

If you need any assistance, you can reach our customer support team directly through the app or by visiting our website. We’re always happy to help with any questions or concerns!

Yes! The app features user reviews and ratings for each ice cream van, helping you make an informed decision. You can check out what other customers have said about their experience before visiting.

Yes! You can save your favourite ice cream vans within the app, so you can quickly find them again whenever you're craving a treat. This feature makes it easy to revisit your top spots anytime!

Absolutely! Whether you’re at home or traveling to a new area, Find A Treat allows you to search for ice cream vans wherever you are. The app will show you all the nearby options, so you can enjoy a treat no matter where you go.