Privacy Policy - Privacy Policy Find A Treat

Find A Treat Privacy Policy

Effective Date: 12/01/2025

At Find A Treat, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, https://findatreat.co.uk/ (the “Site”), and the Find A Treat app (the “App”).

By using the Site or App, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site or App.

1. Information We Collect

We collect different types of information to provide and improve our services:

Personal Information: When you create an account, place an order, or interact with the Site or App, we may collect personal information, such as your name, email address, phone number, payment information, and billing address.
Usage Data: We collect data on how you access and use the Site and App, including information such as your device type, operating system, IP address, browser type, and browsing activity.
Location Data: With your consent, we may collect your location data to provide you with real-time ice cream van locations through the App.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To allow you to find ice cream vans near you and place orders.
To Process Payments: To process payments for products and services.
To Communicate with You: To send you order updates, promotional materials, and other information related to our services.
To Improve Our Services: To analyze and improve the functionality, usability, and performance of the Site and App.
To Ensure Security: To protect the Site and App from fraud, security threats, and unauthorized access.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

Service Providers: We may share your information with trusted third-party service providers, such as payment processors (e.g., Stripe) and hosting services, who assist in providing the services on the Site or App. These service providers are only allowed to use your information for the purpose of providing services to us.
Legal Compliance: We may disclose your information if required by law, such as to comply with legal obligations or to protect the rights, property, or safety of Find A Treat, our users, or others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to provide you with our services or as required by law. If you delete your account, we will retain your information only as necessary to comply with legal obligations or resolve disputes.

5. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request correction of any inaccurate or incomplete personal data.
Deletion: You may request the deletion of your personal data, subject to certain exceptions.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
Data Portability: You have the right to request a copy of your personal data in a commonly used format.

To exercise any of these rights, please contact us at the contact information provided below.

6. Cookies

We use cookies and similar technologies to enhance your experience on the Site and App. Cookies help us analyze website traffic, provide personalized content, and improve the functionality of the Site and App.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site or App may not function properly without cookies.

7. Security

We use industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

8. Children’s Privacy

The Site and App are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately, and we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Find A Treat
Email: Contact@findatreat.co.uk
Phone: 07934477217