Find A Treat Privacy Policy

Last updated: 15 February 2026

Find A Treat (“we”, “us”, “our”) operates the Find A Treat mobile application (“App”) and the website findatreat.co.uk (“Site”).

We provide services to users and vendors located in the United Kingdom, New Zealand and Australia.

This Privacy Policy explains how we collect, use, store and protect your personal data when you use the App or Site.

By using Find A Treat, you agree to this policy.

1. Information We Collect

a) Account Information

When you create an account, we may collect:

• Name

• Email address

• Phone number

• Vendor business details (if applicable)

• Food licence or hygiene registration (vendors only)

b) Location Data

With your permission, the App collects location data to:

• Show nearby vendors

• Enable live vendor maps

• Send location-based alerts (“pings”)

Location data is only collected while the App is in use or when you enable background location services.

You can disable location access at any time in your device settings.

c) Usage & Device Data

We automatically collect:

• Device type & OS

• App version

• IP address

• Crash logs

• Interaction events (e.g. map views, favourites, pings opened)

This helps us improve performance and prevent abuse.

d) Payment Information

We do not store card details.

Payments are processed by:

• Apple App Store

• Google Play

• Stripe (website purchases)

We only receive confirmation of payment status.

e) Analytics Data

We use analytics services to understand usage behaviour and improve features.

This includes:

• Firebase Analytics

• Google Cloud logging

2. How We Use Your Information

We use your data to:

• Provide real-time vendor discovery

• Enable vendor marketing tools

• Process purchases and subscriptions

• Send service notifications

• Provide customer support

• Prevent fraud and abuse

• Improve performance and reliability

• Send optional marketing communications

3. Legal Basis for Processing

United Kingdom (UK GDPR)

We process data under:

• Contract performance (providing the app)

• Legitimate interests (security & improvements)

• Consent (location & marketing)

New Zealand

Processing follows the Privacy Act 2020 and Unsolicited Electronic Messages Act 2007

Australia

Processing follows the Privacy Act 1988 and Spam Act 2003

You may withdraw consent at any time.

4. How We Share Information

We never sell your data.

We only share information with trusted providers:

We may disclose data if legally required.

5. International Data Transfers

Your data may be stored outside your country, primarily in the United States.

We use safeguards including:

• Standard Contractual Clauses

• Secure encrypted connections

• Restricted internal access

By using Find A Treat you consent to these transfers.

6. Marketing Communications

By creating an account you may receive:

• App updates

• Vendor alerts

• Feature announcements

• Offers (optional)

Every message contains an unsubscribe option.

We comply with:

• UK PECR

• NZ Unsolicited Electronic Messages Act

• AU Spam Act

7. Data Retention

We retain data only as long as necessary to provide the service.

You may request deletion at any time.

Some records may be retained for:

• Legal compliance

• Fraud prevention

• Accounting obligations

8. Your Rights

Depending on your country, you may request:

• Access to your data

• Correction of inaccurate data

• Deletion

• Restriction of processing

• Data portability

• Withdrawal of consent

To request this, contact us at the details below.

9. Cookies & Tracking

The website uses cookies to:

• Keep you logged in

• Analyse traffic

• Improve performance

You can disable cookies in browser settings.

The App uses similar technologies for analytics and functionality.

10. Security

We use industry-standard security measures including:

• Encryption in transit (HTTPS)

• Secure cloud infrastructure

• Access controls

• Monitoring for suspicious activity

No internet transmission can be guaranteed 100% secure.

11. Children’s Privacy

Find A Treat is not intended for children under 13 years old.

If we discover a child account, we will delete the data immediately.

12. Changes to This Policy

We may update this policy periodically.
We will update the “Last updated” date at the top of this page.

Continued use of the service indicates acceptance of the updated policy.

13. Contact Information

Find A Treat
5 Station Square
Lowestoft, Suffolk
NR32 1BA
United Kingdom

Email: contact@findatreat.co.uk
Phone (UK): +44 7934 477 217
Phone (NZ): +64 800 005 555

© 2026 Find A Treat. All rights reserved.